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2.9 | 245 Reviews

23.8 cu. ft. 36" Counter-Depth French Door Refrigerator - Stainless Steel

KitchenAid KRFC604FSS

Features

  • Slide-Away Shelf - Features a versatile design that allows three-quarters of the shelf to retract to accommodate taller items, such as wine bottles, up to 16.75 inches. This flexibility offers the most tall-item storage space in its class and helps optimize organization.
  • Full-Extension Self-Close FreshSeal Crispers - Maintain optimal humidity levels to help keep produce at peak freshness. Brightly lit drawers open fully so you can see and easily access all your items.
  • Full-Extension Self-Close Custom Temperature-Controlled Pantry Drawer - Features four presets so you can customize temperature for meat/fish, cold drinks, deli/cheese and wine. Enjoy the effortless feel of self-close glides plus full-drawer extension.
  • Full-Extension Self-Close Pull Out Tray - Is ideal for large platters. The tray is moisture- and stain-resistant and removes for easy cleaning. Full-extension allows easy access and self-close glides provide effortless movement, even when fully loaded.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35 13/16"
  • Height: 71 7/8"
  • Depth: 31 1/2"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

See More

 

Slide-Away Shelf Features a versatile design that allows three-quarters of the shelf to retract to accommodate taller items, such as wine bottles, up to 16.75 inches. This flexibility offers the most tall-item storage space in its class and helps optimize organization.

Full-Extension Self-Close FreshSeal™ Crispers Maintain optimal humidity levels to help keep produce at peak freshness. Brightly lit drawers open fully so you can see and easily access all your items.

Full-Extension Self-Close Custom Temperature-Controlled Pantry Drawer Features four presets so you can customize temperature for meat/fish, cold drinks, deli/cheese and wine. Enjoy the effortless feel of self-close glides plus full-drawer extension.

Full-Extension Self-Close Pull Out Tray Is ideal for large platters. The tray is moisture- and stain-resistant and removes for easy cleaning. Full-extension allows easy access and self-close glides provide effortless movement, even when fully loaded.

Preserva® Food Care System with Linear Compressor Provides the height of food preservation with two independent cooling systems plus a Produce Preserver to help keep food at its peak. The Linear Compressor’s efficient cooling system offers minimal temperature variation and is our quietest freestanding french door refrigerator.

3-Tier Self-Close Freezer Drawer with Extend-Freeze Setting Is a self-close freezer drawer that organizes items on three levels with features like a divided lower drawer, pizza pocket, small-item drawer and flat-item shelf. An Extend-Freeze setting helps keep food at its best by reducing freezer burn.

In-Door-Ice® System Adds interior room in the refrigerator with a slim-profile ice bin that mounts on the inside left door, keeping it out of the refrigerator compartment. This space-saving design leaves room for two additional door bins ideal for condiments and cans.

Panoramic LED Lighting Provides increased visibility to your ingredients with strips of lighting on the sides, ceiling and back of the refrigerator, as well as in the crisper and pantry.

Exterior Ice and Water Dispenser Features intuitive controls to easily access functions. The water dispenser is positioned just right to easily fill cups, pitchers, pots and more during food preparation and the ice maker provides more premium, smaller ice cubes.

FreshSeal™ Herb Storage Is a dedicated container that locks in freshness by maintaining higher humidity levels to keep herbs fresh. It fits tall items like parsley, cilantro and rosemary, as well as oregano, thyme and mint, and can be placed anywhere in the refrigerator.

Three Full-Width Adjustable Shelves Offer 2 levels of adjustment for each shelf with a simple flip of a lever. The full-width, flush design allows for maximum visibility and easy cleaning and helps this refrigerator offer the most shelf space in its class.

Removable Door Bins with Metal Accents Offer the ideal refrigerator-to-table solution because they're easily removed from a metal base, making them perfect for carrying condiments or other ingredients to the table. The bins are dishwasher safe for easy cleaning.

FreshSeal™ Dairy Bin Features a gasket seal to help extend freshness and preserve the flavor of butter and other dairy items. This bin can also be used to store foods with strong odors so they do not affect other items.

Measured and Favorite Water Fill Displays and automatically dispenses water in ounces, cups or liters. You can choose from three programmed settings to pour a measured amount. Plus, two custom presets can be programmed for items you frequently fill like a coffee pot or water bottle.

Energy Star® Certified Assures you that this refrigerator is designed to use less energy, help save money on utility bills and help conserve our natural resources.

Features

  • Slide-Away Shelf - Features a versatile design that allows three-quarters of the shelf to retract to accommodate taller items, such as wine bottles, up to 16.75 inches. This flexibility offers the most tall-item storage space in its class and helps optimize organization.
  • Full-Extension Self-Close FreshSeal Crispers - Maintain optimal humidity levels to help keep produce at peak freshness. Brightly lit drawers open fully so you can see and easily access all your items.
  • Full-Extension Self-Close Custom Temperature-Controlled Pantry Drawer - Features four presets so you can customize temperature for meat/fish, cold drinks, deli/cheese and wine. Enjoy the effortless feel of self-close glides plus full-drawer extension.
  • Full-Extension Self-Close Pull Out Tray - Is ideal for large platters. The tray is moisture- and stain-resistant and removes for easy cleaning. Full-extension allows easy access and self-close glides provide effortless movement, even when fully loaded.
  • Preserva® Food Care System with Linear Compressor - Provides the height of food preservation with two independent cooling systems plus a Produce Preserver to help keep food at its peak. The Linear Compressor's efficient cooling system offers minimal temperature variation and is our quietest freestanding french door refrigerator.
  • 3-Tier Self-Close Freezer Drawer with Extend-Freeze Setting - Is a self-close freezer drawer that organizes items on three levels with features like a divided lower drawer, pizza pocket, small-item drawer and flat-item shelf. An Extend-Freeze setting helps keep food at its best by reducing freezer burn.
Specifications
Dimensions
Cabinet Width 35-5/8 in
Capacity 23-19/25
Cutout Depth 25-3/8 in
Cutout Height 72.0 in
Cutout Width 36.0 in
Depth 31-1/2 in
Depth Closed Excluding Handles 28-7/8 in
Depth Closed Including Handles 31-1/2 in
Depth Excluding Doors 24-3/8 in
Depth With Door Open 90 Degree 43-3/4 in
Freezer Volume 6.27 cu. ft.
Height 71-7/8 in
Height To Top Of Cabinet 70-7/8 in
Height To Top Of Door Hinge 71-7/8 in
Refrigerator Volume 17.49 cu. ft.
Width 35-13/16 in
Configuration and Overview
ADA Compliant No
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
CEE Tier Tier I
Counter Depth Yes
Number of Doors 3
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov .
UL UL
Appearance
Cabinet Finish Textured
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Controls
Air Filter Indicator/Reset Yes
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Sabbath Mode Yes
Filter Details
Fresh Flow Air Filter Yes
Produce Preserver Yes
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 2 Half-Width
Lighting LED
Number of Interior Shelves 4
Pantry Drawer Yes
Supplementary Containers Utility Compartment, Herb Tender Container
Freezer Details
Door Type Pull-Out
Freezer Number of Shelves 1
Dispenser Details
Dispenser Options Filtered Water, Control/Child Lock, Measured/Metered Fill, Favorite Fill, Night Light
Dispenser Type Exterior Ice and Water
Types of Ice Crushed/Cubed
Icemaker Details
Icemaker Location Refrigerator Door
Certifications
ADA Compliant No
Energy Star® Qualified ENERGY STAR® Certified
Electrical
Amps 15
Hz 60
Volts 115
Exterior
Door Color Stainless Steel
Handle Color Stainless Steel
Compatibility
Connectivity No
Works With No
Description
Type of Refrigerator French Door
Configuration
Installation Configuration Freestanding
EndecaProps
ProductOutletCategories Refrigerators

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35 13/16"
  • Height: 71 7/8"
  • Depth: 31 1/2"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

KitchenAid 100 Year Event Rebate

Offer Expires: 7/25/2019 to 9/25/2019 Must be postmarked by: 10/25/2019

Receive up to a $2000 rebate with purchase of 3 or more qualifying KitchenAid Major Appliances valued $599 and up. Receive up to an additional $55 rebate with purchase of qualifying KitchenAid Limited Edition Queen of Hearts Collection Countertop Appliances. Rebate form must be postmarked by 10/25/2019.

KitchenAid Buy More Save More Delivery and Installation Rebate

Offer Expires: 8/1/2019 to 9/30/2019 Must be postmarked by: 11/30/2019

Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 11/30/2019.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

48% of reviewers recommend this product.

4 Stars

Great features!

txstate08 7/29/2019

I have had this refrigerator for a week now and am really liking the features. Time will tell how long it holds up, but I am enjoying it initially.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

If costs reflect quality, think again

Annne 7/26/2019

The freezer door won't glide, the left door won't swing closed, even when tilted back and after a repair person did tier best. .
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

If negative stars existed this would be -5.

Dm12345 7/25/2019

Worst. Fridge. Ever. Bought new construction home May 2018 and the fridge sadly, came with the house. We've had this fridge go out multiple times within a YEAR! Yes, ONE year. We've had people out to fix it 4-5 times. The company Kitchen Aid uses to schedule to come out cannot come out earlier than a week and Kitchen Aid schedules separately from the actual time slots available within the company so I've had to rearrange my days multiple times for one fix. As a mother of 3 small children under 5, who drink milk constantly, this poses as a HUGE problem. ANY other appliance we could get by easily without working for a week, but a refrigerator?? It's impossible. Each time we had to cram our food in a back up mini fridge (which we bought after the second time it went out- learned a lesson) and cooler to buy ice daily so our food wouldn't ALL spoil each time, not to mention all the meals we had to eat out daily since cooking was so challenging. Wonder why there's all these positive reviews on such a horrible fridge... maybe because they gave out free refrigerators in exchange for a 5* review...? (Read other review). You couldn't pay me to have this fridge in my home again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Somewhat disappointing

unnecessary123 7/25/2019

Beautiful appearance Ice dispenser is sloppy and messy Inadequate space for fresh fruits and vegetables
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

New Refrigerator (French Door) 23.8 cu. ft. 36" CD

Robert97 7/18/2019

It is spacious, working very well and it appears to be a long-term "keeper."
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY the 2017 model

Haleh 7/18/2019

We paid a very pretty penny for this refridgerator in 2017. Less than 1.5 years the fridge goes dark. The technician just came in and he knew EXACTLY what was wrong with it. The 2017, or prior, models are all missing a refridgerator evaporator so the back of the fridge freezed and then it dies. It will cost you $700+++ to have this problem fixed. Luckily we have extended warranty by this is a LEMON of a product, and Whirpool should replace this faulty product for everyone.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

frig

dojo 7/16/2019

first kitchen aid I owned took a while to get use to
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Oustanding

DRSR 7/13/2019

Perfect refrigerator. Absolutely everything about it is outstanding.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Do not recommend

Jen C 7/13/2019

Purchased this unit 18 months ago and are very disappointed with it, Doors have had to be tightened since day one, ice maker constantly freezes up and we have to work hard to get the ice out so it will start working again. Shelves are stationary so nothing large can fit anywhere but in the middle section where the shelf retracts. We are very sorry that we wasted 4K to get a lousy refrigerator.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Love it

Jencastle1 7/10/2019

I have never been so excited about an appliance before!!! This is the most beautiful fridge I've ever owned. And loved the small ice cubes and crushed ice feature. Along with the crisper drawers and the soft close feature!!!!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice refrigerator

Eschwel 7/4/2019

Great space, adjustable shelves. Easy storage and great quality
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

It has great capacity.

Hwilke01 6/27/2019

We bought all our appliances at the same time. I like this fridge because it is energy efficient, quiet and does a great job cooling. We are glad that we bought this fridge.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Ice maker broken in less than a year

sregan1 6/21/2019

This model is a lemon! We had the same problem others write about. There is a design flaw where a wire breaks that powers a heating coil that keeps the water lines feeding the ice maker from freezing. The entire left door had to be reordered which took 6 weeks. The repair was yesterday and now the water doesn't work! Now (after no trouleshooting) they are saying they need to order a circuit board that will take another 6 weeks.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Great Refrigerator

fredgarvin 6/21/2019

Great Refrigerator. Good Design. Good features. etc.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

love everything refrigerator

Cary Lee 6/21/2019

Best Refrigerator I ever owned over the years. counter depth perfect you have a full well lite view of whole inside of refrigerator no hiding spots, easy to clean inside and out. cute little pots of ice in the ice maker. no complaints on this beautiful well planned refrig.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

I wanted to love this frig!

looks aren't everything 6/16/2019

I purchased the suite of appliances and they look great, sadly I've had major issues with the regrigerator and the range. Lucky for me the control panel on the range stopped working within the first year so it was replaced for free while under warranty. Sadly both control boards on the refrigerator have to be replaces because it periodically just turns off and I can get it to reset by turning off power from the breaker. I'm kicking myself that I didn't purchase with my Amex card which would have extended the warraty. It's just not right that a machine two years old needs major and expensive repairs. So dissapointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Stopped working in less than 2 months

Jaikris27 6/8/2019

Noisy loud refrigerator. Stopped working in 40 days. Now running behind Kitchenaidd to send service engineers to fix this.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Counter depth fridge

busyvj 6/6/2019

We bought this about 6 months ago after getting tired of our old fridge by another competitor falling apart. We were looking for shelves that wouldn't crack, bend and fall apart. So far, so good. With counter depth not as much room, but we expected that.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Beautiful, efficient and well designed

RJWW 6/5/2019

this is the BMW of refrigeration. It is a classy looking machine that gets it done efficiently with first class cooling. Buy it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice looking

Steve 55 6/1/2019

This 3 door French Door Style will take some getting used to. The only fault that I can see is that the bottom right side of the left door, is about 1/8 of an inch in farther than the bottom of the right door.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Very Disappointed

Gower 5/31/2019

After only 10 days of receiving this refrigerator the cooling system failed. We now have to wait for a replacement which is going to take a week. Would not recommend this at this point in time.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Roomy, adaptable, easy to use

CarlosG47 5/29/2019

This was our "second" refrigerator but it slowly became our main fridge as it is so easy to use, has wide, adaptable shelves, and is easy to access.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

STAY AWAY!

Bob82 5/27/2019

We bought this refrigerator 10 months ago based on the Kitchen Aid name and reputation. What a disappointment! The refrigerator and freezer both stopped working and Kitchen Aid would not send a repair person for 3 days - everything inside was a total loss and of course the food was not covered by the manufacturer warranty. Problem was diagnosed as one of the control panels. It has been a week now and no parts are available and no working refrigerator. This is not acceptable for a $4000 + appliance!! Save yourself the headache -do not buy this appliance. You will thank me later - wish I had this advise before I purchased.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Broken already

Ima sucker 5/27/2019

We had this less than 5 months and it's already broken.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

We love the style and convenience of the 2 doors

Judith63 5/10/2019

We bought this at the Shrewsbury Appliance Store in, and it was delivered with care! When the plumber hooked up the water for the ice maker, we found that the ice cube switch in the front of the door wouldn't let the ice drop down. We are Waiting for the repair person to come next week and replace or repair this feature. Other wise it looks beautiful in our renovated kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Love it!

TechDiva 5/9/2019

While I do love it, I wish you could adjust the shelves.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Lecah 5/6/2019

We bought this refrigerator first of the year and I am still excited about our purchase!! I love the lighting, the extra shelf space is great! I like the movable shelves and I have enough room for everything I have!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

6 weeks old, already broken:-(

ATL Homeowner 5/3/2019

We bought this new and assumed the high price tag correlated with high quality. The ice maker and water dispenser are already not working. The manual that came with it would only be helpful for a professional repair technician. UGH.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Took two units to get a good one

Giovanni87 5/3/2019

Original refrigerator was new with purchase of new home. After 9 months the ice maker failed and was replaced no charge. After1.5 years the unit stopped refrigerating, freezer worked but refrigerator section died. Service call reported "no parts available". Call to K/A said it would be weeks before repair could be done. Called several times and they agreed to replace entire unit at no charge with a one year warranty. Well they made good but the agony of several weeks without a refrigerator getting them to agree that the old unit could not be fixed was disappointing to say the least. New unit is a month old, we will see. As an aside my replacement was one of several in the neighborhood, all with same software mother board problems.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love this fridge!

Jofranklin 5/1/2019

This refrigerator is absolutely gorgeous! I enjoy just opening it up to look at it! I have had this product for a few weeks and have had no issues. Recommend Kitchenaid in general and this frig for sure!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Ice dispenser has had some issues

Old Dad 4/26/2019

Not real happy having to have the ice maker worked on after only 7 months of being in service!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

BAD refrigerator

Bad experience 4/25/2019

Lasted 15 months and had to be replaced. After 40 days, Kitchenaid replaced it, free of charge. But no mention of mental anguish nor lost food, nor inconvenience
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great use of space for a counter depth

JC1961 4/25/2019

We replace a counter depth GE Café and it seems like we added quite a bit of space on the inside. The Ice maker is inside the door and they have given us several creative drawers on the inside. Only had for a month but so far so good. The Ge is now the Garage refrigerator. Also the Kitchenaid Ice maker is much quieter than the GE when it drops ice.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Ice maker broke in less than 4 months

ChaYam 3/28/2019

I bought this refrigerator on 9/30/18. the ice maker stop making ice at the end of January. Today it is March 28, 2019 and I still don't have ice. KitchenAid sent Flamingo Appliances, they ordered a piece to replace what broke (which according to Flamingo is like a flaw in the design in which an electrical cable breaks when the ice maker is making the ice) Flamingo ordered the piece and when they came to replace it, KitchenAid had sent the wrong piece. Then, they ordered again and KitchenAid had not send the piece. I am extremely frustrated that I paid so much money to have this ordeal. Buy some other brand, you will probably save money and headaches.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Exactly what we needed

Leelo 3/28/2019

Beautiful refrigerator with nice features and plenty of space and versatile arrangement of shelving. Only problem is the door with the water dispenser will not shut completely when allowed to swing closed even though the other door does shut completely when allowed to swing closed. Until we realized this, the door remained ajar a few times allowing food to become warm.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Lobe it!!

Rich2020 3/23/2019

First off... The refrigerator is gorgeous, bot inside and outside. Soft closing draws are fantastic, and everything just works well. Also, my prior fridge was a fullsize french door refrigerator, and this fridge has plenty of room for a countertop design.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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2 Stars

Good refrigerator - but one BIG flaw

Timothy625 3/18/2019

This is a very good refrigerator, but one BIG flaw has given us trouble. The ice maker has two blue wires inside that are easily CUT by the ice cube tray mechanism, causing the ice maker to stop working. It took three visits by the warranty company to diagnose the problem. KitchenAid tapes the blue wires to the interior roof, but when that tape fails or the blue wires fall just a tiny amount, the ice cube tray slices them off when it turns to drop ice into the cube drawer. This is a very specific problem and our tech indicated he has seen this several times. KITCHENAID - You gotta figure out a better way to keep those blue wires OUT OF THE WAY OF THE CUBE TRAY - BLUE TAPE ISN'T WORKING.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Horrible refrigerator

Chapfam 3/18/2019

Bought this refrigerator oct 2015. Having kitchen remodel and was told I would have before thanksgiving no!!!!! Christmas no!!! Received med January. Never really made enough ice. By summer no ice or very little . Had 2 recalls on memory board. One year later still problems. My service tech took refrig to warehouse to fix and whirlpool helped with repair. Well 6 months later no ice and refrig froze up temp in refrig 50 degrees and threw food away. This refrig just need to be replaced with another model and this model sold anymore.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

None

Lian 2/25/2019

I bought this refrigerator last August and I am already having problems with the ice maket
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Not worth the price!!

PKH44 2/20/2019

I bought this refrigerator in late 2017. I had to reschedule delivery serveral times because the kitchen wasn't ready. When it was installed in 2/2018 it leaked half an hour after the installers left. They came back and managed to stop the leak which was caused by the ice maker. It worked for 8 1/2 months. Then during Thanksgiving the ice maker didn't work, and the coils froze up so the refrigerator and the freezer didn't work. It happened again in January 2019 and again in February. So now I'm stuck without a workable refrigerator for another 7 to 10-14 days. I'm so frustrated I'm thinking about replacing this very expensive appliance because it isn't worth the money I paid for it. Do not buy this product!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

I love the French door refrigerator.

Ruffns 2/18/2019

I replaced by side by side refrigerator with a French Door Kitchen-Aid refrigerator. It has more cubic feet inside then my old refrigerator but takes up less space in my kitchen. The handle matches my Kitchen Aid microwave.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

Very nice looking and great features, but ???

Phil60 2/18/2019

Nice refrigerator , great features but very concerned about reliability. Within the first week water was forming and freezing in refrigerator under water filter compartment. Had to get it service tech out. Said there was issue" most likely" with the filter. Needed to buy another filter. Of course that didn't set well. But company I bought refrigerator from gave me another filter and so far it's working ok. If I had just gone off reviews I would not have bought this refrigerator, but past experience with Kitchen Aid products I decided to buy it. Hope it proves correct.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

First one had to be replaced before it was a year.

Rosalind 2/18/2019

The first one broke before it was a year old. It was replaced by KitchenAid but by an inferior model as if not we'd have had to wait without a refrigerator for six weeks. The replacement's ice maker has now stopped working and we are waiting for KitchenAid to come and fix it. The replacement is 8 months old! It's a lovely looking refrigerator but I would not recommend it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Don't waste your money

GJMJR 2/11/2019

This refrigerator should never have been brought to market. I bought t about 1 1/2 years ago. Let's list the reasons: -Water dispenser many times does not dispense water because of the faulty design of the water filter system. Filter routinely disengages due to standard/normal water pressure. -Refrigerator is unusually noisy, mostly due to poorly designed refrigerator doors which have too much play in them and vibrate. -Freezer poorly designed...top drawers routinely come off of their tracks. -Gaskets around both doors began ripping after one year and needed to be replaced. -Handles on doors are poorly manufactured and constantly come loose. I had a tech come to my home because the handle on the right door was loose. He took off the handle and determined that the metal "holder" on the door that the handle is tightened on to could not itself be tightened and, therefore, the entire door needed to be replaced. I called KitchenAid and they said they could not do anything because the handle was considered "cosmetic"....I guess I would have failed that test because I thought a handle was very much "functional". -Compartments inside doors are poorly designed....a bottle of wine or liter of soda can not be placed upright. I am sure there are other things wrong that I have just become numb too at this point. What a disappointment this refrigerator is. This refrigerator replaced a KitchenAid I had for close to 15 years that gave me no problems at all. One good thing though...it keeps stuff cold and ice dispenser works fine....so, maybe I would give KitchenAid 1 1/2 stars for this model. I will never buy a KitchenAid product again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

Build Up Ice!

Mango1970 2/1/2019

We bought the refrigirator through our builder for our new home in October 2017 and in just over a year its having so much problem already.This is the replacement fridge that kitchenaide gave us since the first one that we had was defective after 2 months of installation and yet this one is also defective! The same problem as the previous refrigirator its building so much ice inside the refrigirator. When we bought this refrigirator I expected it to be in excellent condition since it's expensive but I'm dissappointed because that is not the case.I called kitchenaide and told them the problem .The lady that I spoke to said that it will cover only the parts but not the labor.If it's a known problem why can't they cover everything?
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

worst fridge ever

sabelln 1/30/2019

I'm on my third one in two years. Spent most of those two years without working ice and four months without a working fridge. It's been a nightmare of phone calls, back ordered parts, service men in and out, and spoiled food. The 15 year old garage fridge has saved us from eating out daily. I want to cry when I think about the money spent on the product, the money lost in food, money spent eating out, money lost taking time off work for repair men, and mental energy spent trying to just get a fridge that works. DO NOT BUY this. You will regret it. My third one is not without ice again. So sad and frustrated.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Ice maker broken after 6mo.

Ryan H. 1/28/2019

For the amount of money spent on this refrigerator, it is pretty bad that anything breaks within the first 3-5yrs, yet countless hundreds of people post that this fridge stays broken more than it stays repaired. My model is KRFC604FSS and my ice maker broke after 6mo. I need an immediate repair or send me an entire new model without so many defects.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

So Disappointing!!

BBaird 1/28/2019

This refrigerator may look pretty but consistently breaks down and you'll end up wasting time, money and sanity! I was so excited about this refrigerator which was a new release with great new features, increased capacity and a clean modern look. It was to be delivered for my renovated kitchen on Nov 30, 2016. Unfortunately they pushed off the release until the end of Feb 2017, which was frustrating in itself but then it went on to break down every 5-6 months. I have had technicians out replacing many parts over the last year and a half and currently have been without a working refrigerator for over a month with people trying to fix it and it is not even 2 years old yet!! One salesperson warned me about buying one of Kitchenaid's new refrigerators saying that they were notorious for delayed releases and problems but I had no idea that this refrigerator would be the bane of my existence! We even selected all other KItchenaid appliances based on this refrigerator to match. I am at my wits end and am ready to tell anyone that will listen not to buy Kitchenaid!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Extremely Satisfied!

foothillruss 1/23/2019

This is our second KitchenAid refrigerator and we couldn't be happier. We are very pleased with the design and especially the capacity. We are now planning on purchasing the matching appliances to complete our kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Exception purchase

GeorgeByron47 1/22/2019

We purchased the refrigerator last week. We are very impressed with the double door acces to the refrigerator. With the double doors items can be efficiently organized and the LED lighting an be easily seen!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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